Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Application Support

This is your mission

Are you passionate about application support at the crossroads of business and technology? Then this position is for you.

As an Application Support, you will be responsible for functional and technical support within the ALMT (Asset Liability Management & Treasury) ecosystem, ensuring the stability, reliability, and efficiency of production applications related to Risk Management and reporting.

Build side:

Develop a strong understanding of ALMT business processes and related applications
Design functional workarounds to minimize business impact during incidents
Contribute to continuous improvement of support processes and practices
Build strong relationships with Front Office and Middle Office users
Continuously enhance business and functional knowledge to maintain high service levels

Run side:

Provide day-to-day functional support to FO and MO users
Perform first-level incident investigation and troubleshooting
Act as single point of contact for user-related topics
Coordinate with multiple stakeholders for transversal issues
Analyze business issues and assess their operational impact
Ensure rigorous follow-up of incidents, problems, and user requests

This is your background

You have at least 3 years of experience in demanding production or application support environments. You enjoy working close to business users, solving complex issues, and continuously improving service quality. You are looking for an environment where rigor, collaboration, and innovation go hand in hand.

This is your career path.

You have built experience in application support, production support, or functional analysis, ideally within finance-related environments. You are motivated to deepen your expertise in ALMT, Risk Management, and Treasury systems while growing in a collaborative and Agile-oriented context.

This is your expertise:

SQL Server, Oracle, Sybase – Practice
Investment finance (Derivatives, Money Market products) – Practice
Kibana – Notions
Grafana – Notions
ServiceNow or similar ticketing tools – Notions

This is how you work as part of a team:

Strong communication skills
Proactive mindset
Ability to collaborate effectively within a team
Strong prioritization and incident management skills
Willingness to share knowledge and support team growth

Language Skills

English - C1

French - B1 (Nice to have)

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

Attentive and human onboarding
A truly hands-on management style
Continuous training opportunities
Concrete commitments: inclusion, equality, solidarity
The Move Up x United Heroes program to get moving and breathe
A comprehensive HR package: health insurance, TR card, CSE, pension plan
A culture of feedback and meaningful projects

The recruitment process:

An initial phone call with our recruitment team
An HR interview and a job interview with a business engineer
A test or technical interview with one of our experts
A final meeting with your future manager or project manager
And if we're a good fit, we'll get started together

Good to know

Location: Lisbon

Contract: Permanent contract

Remote work: Hybrid

Job category: IT Support / Application Support / Production Support

What you will do here, you won't do anywhere else.

This moment is yours.